Revocation instructions and revocation form template

Right of Revocation

You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken physical possession of the goods.

In order to exercise your right of withdrawal, you have to notify us (LeiKoSi GmbH, Eselsfürther Bahnhof 1, D-67657 Kaiserslautern, Germany) about your decision of withdrawing from this contract by means of a clear statement (i.e. mailed letter or e-mail).

You can download and use the revocation form template below (not prescribed) or write your own revocation. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of Revocation

If you revoke this agreement, we will refund to you all payments we have received from you, including delivery charges (except for the additional costs arising from the fact that you have chosen a different type of delivery other than the most favorable standard delivery offered by us) immediately and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. The date of the post stamp or the date on which we received the e-mail is decisive.

For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case, you will incur fees for this refund.
We may refuse to refund until we have received the goods back or you have provided evidence that of having sent back the goods, whichever is earlier. You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. This deadline shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days. You will have to bear the direct cost of returning the goods. You shall only be liable for any loss in value of the goods if such loss in value is attributable to a handling other than what is necessary to inspect the condition, properties and functionality of the goods.

View revocation form template

Exclusion of the right of revocation

The right of withdrawal does not apply to contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual choice or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer as well as for the supply of sealed goods which are not suitable for return because of health or hygiene reasons if their seal has been removed after delivery.

End of the revocation instruction